Terms of Sale

We reserve the right to cancel any order that is deemed fraudulent. If an order is deemed fraudulent, a full refund will be issued to the card used for the purchase. If you have any questions about your order, please contact d2c.shops@genmills.com.

Pillsbury Shop – Shipping Policy

• The customer is responsible for return postage.
• Once an order is placed it cannot be canceled.
• The Pillsbury Shop can ship within the lower 48 United States, excluding Hawaii and Alaska. Consumer is responsible for shipping costs.
• Please allow at least 6-8 weeks for order processing and verification.
• After an order has been placed, we are unable to change the shipping address of a package that you provided at checkout.
• Precise delivery timing will depend on the final shipping location. Please allow 6-8 weeks for standard deliveries. You will receive an email with tracking information when your order has shipped.
• Orders are shipped Monday – Friday.
• We are unable to combine shipping on separate, multiple orders.
• The Pillsbury Shop is not responsible for any lost or stolen shipments. However, if your package does not arrive, please contact us at d2c.shops@genmills.com.

Pillsbury Shop – Return Policy

Product Purchases

• All sales are final. No returns. Once an order is placed, it cannot be modified or cancelled. Unfortunately, we cannot offer you a refund or exchange.
• If your product/s arrives damaged or incorrect, please notify us within 30 business days of your receipt of your order. We will promptly replace the defective product.

Other questions about the Pillsbury Shop?

Still have questions, contact us at d2c.shops@genmills.com